Lucy Bligh

Lucy Bligh is a customer experience, automation and operations leader with a proven track record of transforming how businesses connect with their clients.

With more than a decade in customer-facing roles, Lucy has led teams across CX, communications and operations, helping companies work smarter, not harder, through streamlined service delivery and operational strategy. Her career includes business development and account management roles, which give Lucy a unique understanding of both client expectations and internal delivery challenges.

At AI Expert, Lucy applies her experience to ensure AI solutions are not just implemented but adopted, aligning technology with real business needs and creating systems that teams actually use.